Everything you need to know about Injuries on Duty - IOD, the Compensation Fund, Incident Reporting Procedure and Incident Investigation Training.
The COID Act
COID Act, Compensation for Occupational Injuries and Diseases Amendment Act, No 61 of 1997 govern issues related to injuries on duty and occupational diseases. This Act entails the reporting, investigation recording, claiming and all procedures and documentation that needs to be submitted before payment is made. Many may think that their responsibility for employees and achieving compliance ends with abiding with the Occupational Health and Safety Act 85 of 1993. Being compliant with requirements of the COID Act is also very important, but it all starts with knowing the terms of the Act first.
Section 14 of the Act describes the General duties of employees at work. The first responsibility that is pointed out (Section 14.1) is that every employee shall at work ‘take reasonable care for the health and safety of himself and of other persons who may be affected by his acts or omissions. In addition, section 14.4 states that ‘employees shall report any unsafe or unhealthy situation as soon as practicable to the employer or a health and safety representative, who shall then report it to the employer’ while section 14.5 adds that ‘reporting any incident which may affect his health or has caused an injury to himself, to his employer or the health and safety representative not later than the end of the particular shift during which the incident occurred’. If reporting the incident is not possible by the end of the shift, the employee shall then report the incident as soon as practicable thereafter within a maximum of seven days. The above leaves no space for interpretation.
As soon as an incident has occurred authorities, or anybody else involved, will ask the following obvious questions to get closer to the root cause of the incident:
What happened?
Who was involved or responsible?
Where were they at the time of the incident?
When exactly did the incident happen?
Why did it happen?
How did it happen?
If it is established that a person had any prior knowledge related to the incident, this person will certainly have a case to answer to. Answer in such a case can be a challenge as the South African Occupational Health and Safety Act 85 of 1993 considers a person to be guilty until proven innocent. Claiming innocence is not enough according to the act. Section 14.2 of the Act states that ‘every employee shall at work cooperate with the employer and other persons to enable them to carry out any duty imposed on the by the Act’. They also have to (Section 14.3) ‘carry out any lawful order given to him, and obey all health and safety rules and procedures laid down by this employer or anyone authorized by this employer, in the interest of health and safety’.
When inspecting premises our Health and Safety Practitioners not only focus on listing possible matters that soon can attribute to an incident; they also ensure that staff is aware of the imminent danger. More importantly; they will also establish why no action has been taken yet. Reducing injuries on duty and ensuring a safe and healthy workplace is not only a responsibility of those tasked with ensuring it, it also requires the combined efforts of those tasked with performing the required productive actions at work.
MAKROSAFE has been assisting clients with their Incident and Accident Investigations for more than 23 years.
The Incident/ accident Investigation
Incident Investigation Procedure is a set of systematic steps to follow when conducting an investigation. After the occurrence of any incident or near miss in the workplace, employers should ensure that such an occurrence is immediately investigated. This is to ensure that employers keep up with their health and safety compliance duties stipulated in the Act to provide a safe and healthy working environment.. However, the re-occurrence of incidents can only be stopped if the right investigation procedure is followed. The investigation will determine the cause, effect and establish how re-occurrence of an incident can be prevented in the future.
For a successful incident investigation procedure to be carried out, the contribution of all in the workplace is essential. Employees, managers and supervisors need to be trained so as to enable them to meet compliance standards when performing their roles and responsibilities during an incident investigation, stipulated in the Compensation for Occupational Injuries and Diseases Amendment Act, No 61 of 1997.
Employees are obliged by the act to meet these compliance standards by participating in an incident investigation.
(i) they have a duty to report an incident as soon as it occurs to relevant authorities
(ii) they have a duty to ensure they do not tamper with an incident scene in any way; touch, move take anything away from an accident scene as this can jeopardize an investigation
(iii) they should not try to move an injured person unless the presence of that person could further threaten their life
Managers/Supervisors are required to perform the below duties and many more, according to the COID Act:
(i) seal off the scene to prevent the distortion of evidence and to allow smooth response by emergency professionals
(ii) ensure that first aider take proper care of the injured person
(iii) ensure that the investigation starts immediately after accident occurrence
(iv) identify potential sources of information e.g. injured person, witnesses any other physical evidence
MAKROSAFE has been assisting clients for more than 23 years with Incident and Accident Investigation.
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Accident incident Reporting Procedure
The correct Incident Reporting Procedure has to be followed when an incident of any near miss, minor or fatal incident has occurred. It is also important that you know exactly who to report an incident to. All this is stipulated in the COID Act that governs compensation for occupational injuries and diseases.
The big question is who has the duty of reporting an incident or accident according to the COID Act?
Incident reporting procedure has many steps hence; many parties are involved in incident reporting
All members of staff
Employees are the most vulnerable, to incidents, of all parties in the workplace. It is likely that incidents will happen at their workstations. According to the Compensation of Occupational Injuries and Diseases Act (COID), employees are required by law to report all near misses and incidents to their supervisor, health and safety representative or any authority managing them. Employees must comply with the Act which states that incidents must be reported as soon as possible. The correct Incident Reporting Procedure stated in the Act says, all incidents must be reported before the end of the working shift of the particular day the incident occurred.
Supervisors / Health and Safety Representative
In the Incident Reporting Procedure, to meet compliance, the employees’ superiors (Health and Safety Representatives / supervisors) must fill in an Incident Report Form detailing the incident as per the report provided by the employee/s. The superior is responsible for reporting about such incident to the employer. He must also hand the filled incident report form to the employer.
The Employers responsibilities
The Employers’ responsibilities and roles are clearly stipulated in the Act that governs compensation for injuries and disease, the Compensation for Occupational Injuries and Diseases Amendment Act, No 61 of 1997 (COID Act). There are compliance standards stated in this Act that employers must meet regarding the handling of occupational diseases and injuries on duty matters. Employers must play a major role starting from the occurrence of the incident up until claims are paid and the employee recovers. It is important for employers to know their duties so that they are not incriminated for negligence.
While Employers’ responsibilities are major in the whole process, they also rely on the co-operation of their employees. Employees should provide employers with information about the incident/disease. The supervisor/health and safety representative must submit an incident report form to their employers detailing the whole incident and it is the Employers’ responsibility to take it up from there.
According to the Compensation for Occupational Injuries and Diseases Amendment Act, No 61 of 1997, employers are obliged to perform the following responsibilities.
The employer must make transport available immediately to take an injured employee to a doctor or hospital. The Compensation Fund pays these costs.
Written or verbal notice of an injury on duty should be given to the employer before the completion of the shift, where possible.
It is also the Employers’ responsibilities to 'go ahead' and authorize an internal investigation to be carried out by his health and safety committee or representative.
It is the Employers’ responsibilities to report all severe accidents that result in severe injuries, death, or injuries that may lead to death or disablement to the Department of Employment and Labour.
The employer must comply with the stipulations that such incidents must be reported within seven days. Non-compliance to this term may result in the employer being fined. (Section 24 COID Act).
It is also the Employers’ responsibilities to submit a claim for compensation to the relevant authority on the prescribed form. The compensation claim must be accompanied by all relevant documents that the Compensation authority may need to be able to process a claim.
Employers’ responsibilities
The injured employee must, on request of the Compensation Commissioner, undergo a medical examination. Employers should ensure all injured employees are given medical attention. The medical certificate is required by the compensation authority. The Compensation Commissioner or other party requiring a medical examination shall be liable for the cost of such examination.
An employer must ensure that any medical reports or other documentation and a certified copy of the employee's identity document are also forwarded to the Compensation Authority.
Employers are also required to meet the compliance standard that states that it is their responsibility to make up payment of 75% of the wages or salary of the injured employee for the first three months after the injury on duty. The amount is refundable by the Compensation Commissioner.
It is the Employers’ responsibilities to pay injured employees in the form of periodical payments not exceeding one month apart. Thereafter payment by the relevant authority (Compensation Commissioner or Mutual Association) continues for as long as the disablement continues, however, not exceeding 24 months.
If there is a recurrence of the injury which prevents the employee from performing their duties and medical treatment is necessitated by the deterioration, the case may be reopened, with permission of the Compensation Commissioner, and may continue in terms of the original injury.
Once an incident has been reported, the supervisor or health and safety representative must submit an incident report form to the employer. This form must detail the whole incident. From there it becomes the responsibility of the employer to follow up the matter with the relevant authorities.
With most employers their wide scope of responsibilities are, when an unfortunate incident occurs. This is considered as negligence and non-compliance by the law and employers may find themselves on the wrong side of the law, unknowingly. Don't stay there with pressing issues in health and safety and legal standards constituting it. Become compliant and be on the safe side of the law.
The Employee
Apart from the fear of not being able to be mobile and flexible again once one has been involved in an incident, most employees fear the thought of never being able to generate an income again. However, when an accident or an illness can be linked to the working conditions, employees have the right to claim compensation from the Compensation Fund.
Almost every South African employer is compelled to pay a monthly contribution to the Compensation Fund. An employee, or their next of kin, can claim from this fund when:
They were injured or contracted a disease while working, training or completing an apprenticeship,
They lost a family member who died on the job
This applies to both permanent and casual employees and includes those who are an apprentice or trainee as well as workers paid by a labour agency. However, for outsourced employees or employees who have been working for more than 12 months abroad at a time, when the injury happened or disease was contracted, Workman's Compensation will not pay out.
In their drive to satisfy their customers, many employers forget these consequences. They also underestimate the paperwork that needs to be submitted when an employee gets injured or falls ill. The problem is that claims will only be paid if they are submitted in the correct way and on time.
As a general rule of thumb, claims will not be paid if:
12 months have passed since the accident or death, or after the disease is diagnosed
The employee is off work for three days or less
The employee refused to have medical treatment
The accident can be attributed to the employee's wrongdoing
In case of the latter, only when the employee is seriously disabled or dies in the accident, the fund is likely to still pay compensation. The Compensation Fund covers occupational diseases and workplace injuries. Schedule 3 of the Compensation for Occupational Injuries and Diseases Act (130/1993) describes the working conditions and diseases caused by these conditions that are covered by the Compensation Fund.
To be able to claim for other diseases one has to prove, by means of medical evidence and reports, that the disease was caused by the conditions at work. This is where most employers often get stuck. Compiling the documentation and submitting it in time is a process that takes time and dedication. It's a process that requires patience and empathy as it often involved professionals who are swamped with responsibilities, as well as the employee(s) involved. Getting them all to submit their information simply takes more than filling out a tick-sheet. However, failure to submit the correct information, or on time, can have dire consequences to the employee(s) involved.
In most cases, the victim becomes a victim for reasons beyond his or her control. They are often caught by as much surprise as those around them. Inconveniencing them by having their income affected is cruel, but also unnecessary. Each employee has the right to have his or her salary paid as usual pending a decision is made about the future. Get yourself an experienced and dedicated partner who can look after those processes and take away the stress that comes with handling the aftermath of an accident or incident.
The employer
The employer is stipulated by the COID Act to report any incident that result in disablement, death, unconsciousness to the Department of Employment and Labour. These types of accidents are termed as 'reportable injury' in terms of section 24 of the Occupational Health & Safety Act. An employer must meet compliance standards by using the correct form to report such incident called Annexure 1 form and address it to the Inspector or Occupational Health & Safety division at the Department of Employment and Labour. The above mentioned are the correct channels that an employer must follow according to a proper Incident Investigation Procedure so as to be considered to be compliant.
If the accident is fatal, an Inspector from the Department of Employment and Labour will be sent to conduct an inspection and his/her findings of the accident will be reported to the Chief Commissioner.
If the incident is minor or a near miss, the employer must refer the matter, for investigation, to the health and safety committee. The health and safety committee is expected to launch an internal investigation into the matter. They should establish the root cause and they should take action. They must implement control measures to prevent reoccurrence of the same incident.
The employer also has the duty to report an incident that needs compensation to the Compensation Authority or the relevant authority as soon as possible. They expect to receive the required documents too.
All parties of the workplace have a duty to fulfill in the Incident Investigation Procedure, by correctly reporting incidents to their next superior in the authority hierarchy in the workplace. It is essential for all parties involved to know their roles and responsibility to ensure that an efficient incident reporting procedure is followed.
Incident reporting is a legal requirement and the correct complaint procedures and steps should be followed. We can be of great assistance in ensuring that a proper Incident Reporting Procedure is drafted, communicated and implemented, when needed, for just about any workplace. Employees are also encouraged to participate in our training programs. We can also help you with the hassles of dealing with the Department of Employment and Labour and all the paperwork.
Injury on Duty Form – better known as the W.CL. 2 Form
The Injury on Duty Form that must be used to report an occupational injury is the W.CL.2. It is the employer who must fill in the form to claim compensation from relevant authorities for an employee who has suffered an occupational injury. To avoid the stress associated with the paperwork and concerns of ending up being non-compliant due to lack of knowledge, I will discuss what information is required when filling in the form.
What information in required on a W.CL. 2 Form?
When filling in the Injury on a W.CL. 2 Form, a lot of information is required about the employer, the company and the employees involved. This includes the company contact details, location as well as its registration number with the Compensation Commissioner. Employers will also be required to state the nature of their business.
Injury on Duty Form
Employers are obliged by law to pay injured employees compensation for the first three months of their injury or sick leave. However, employers are requested to state in the Injury on Duty Form if they are prepared to make additional compensation payments after that period. If they have already paid the earnings, they must state the amount and length of such payment.
Employers must state the days the employee used to work, the last date they reported for duty, whether they completed their shift on the last day and the date they resumed work. If the employee was deceased, the employer must provide contact details of the dependents.
Details of any history of incident and previous compensation paid to the employee should be indicated in the Injury on Duty Form. This includes the details of the medical practitioner who treated the employee, the medical treatment the employee was given as well as the place where s/he was treated.
MAKROSAFE / SAFETYWALLET / MY SAFETY SHOP are all in Partnership.
Injuries on Duty and the Injury on Duty form
The Compensation Commissioner also wants to know the cause of the accident and whether there was anything that contributed to it. Personal details of witnesses or anyone who was aware of the accident are also required. Employers must, furthermore, indicate the number of other employees who were injured in the same accident (if any) and the name of the police station if the incident was investigated. If it was a road accident, registration details of the vehicles must be provided.
Full personal details of the employee must be filled in the Injury on Duty Form. Indication of the citizenship of the employee, period of employment and expected period of disablement are all required. The employer must indicate the remuneration of the employee at the time of incident as well as all allowances entitled to.
The place, date and time when the incident occurred and when it was reported must be stated. The task which was being performed at the time of incident should be stated. The experience of the employee in doing that particular task and if the employee's action were in line with correct protocol must be filled in the form.
The above are some of the most essential information that employers are expected to provide when filling in an Injury on Duty Form. However, there is additional information required. Because of the nature of their responsibilities, most employers do not have the full above-mentioned required information about their employees and their working activities.
Have injuries on duty covered for Road accidents?
Remember that the drivers in your employ are also on duty when driving the company vehicle for company purposes. They have to adhere to the road rules and regulations and when in an accident the need to be able to give you the information to be able to claim with the correct information.
Can a Compensation claim be rejected?
Claiming does not automatically guarantee that a claim will be paid out. There are many steps and procedures that must be followed. A further investigation will be conducted by the Compensation Authority. If an employer or an employee is found to be at fault and has caused or contributed to the incident, this will result in Compensation non-payment.
Registering with the relevant authorities is not a guarantee for compensation as well. Employers should also ensure that they are compliant with all health and safety standards.
Compensation non-payment is possible and employers should be ready to face the rejection of some of their claims. However, employers must be informed that there are certain reasons that constitute to a rejection of a claim, the major one being non-compliance to procedures and the Act. Learn more about it below.
Certain terms and conditions govern the processing and payment of claims. Employers must be well aware of such terms. Compensation non-payment is possible for the following claims and stated below are other conditions that may lead to employers ending up paying the claims, to the employees, out of their own pockets.
In terms of the Compensation for Occupational Injuries and Diseases Amendment Act, No 61 of 1997, claims for compensation for pain or suffering will not be approved or paid out. The Compensation Authority will definitely conduct an investigation for every incident that a claim is submitted for. If it is found that the employer was non-compliant or was negligent; the Compensation Authority will not pay out for such a claim. Employers will be faced with footing medical, legal and funeral bills out of their own pockets. If a company does not meet the health and safety compliance standards stated in the Occupational Health and Safety Act 85 of 1993 and such non-compliance contributes to an accident, they can get themselves ready to foot the bills for the injured employee. It is for this reason that we have always emphasised the importance of being fully compliant with the OHS Act.
Employers are encouraged to submit the relevant and required documents to the Compensation Authority or they will risk a possibility of the rejection of their claims. The Compensation Authority does not process and pay out claims unless all relevant documentation and the correct forms are used and submitted. Funeral costs incurred as a result of the accident are compensated to a determined maximum.
Compensation non-payment is possible if an employee is found to have been negligent in his duties and caused or contributed to the incident. No compensation will be made unless in the case where the employee has died. In that case, compensation will be paid to the surviving spouse(s) and children up to the age of eighteen (18) years by means of a monthly pension. If a dependent’s child is physically or mentally disabled and unable to earn a living, the pension will be paid until death.
An injured employee may apply for increased compensation if he/she feels the employer was grossly negligent. The employer may be faced with a civil case if such a scenario occurs.
Compensation non-payment is possible for a claim where an employer carries out his business primarily outside the country and his employee is injured whilst temporarily working in South Africa.
Compensation non-payment is definite if an employee refuses to undergo medical examination or refuses to submit a medical examination report. Also, compensation will not be paid if an employee submits false information. Employers should ensure only the correct information is submitted.
Compensation may not form part of the estate of a deceased employee. It may not be ceded, pledged, set off against debt or taxed. If an employee was involved in an accident and is absent from work for days not exceeding three, no compensation payment will be made for such an employee.
Reduce Workplace injuries
Workplace injuries result in the second-highest business expense after payroll, due to compensation that is claimed. In addition, employees run the risk of permanent damage, so it is important to reduce the risk of injury as far as possible.
How to reduce workplace injuries:
Display safety information clearly. This includes directions to emergency exits, warnings about wet floors or dangerous areas, and where the first aid equipment is located. It is important to keep all safety procedures updated.
Deal with hazards immediately. Slips and falls are responsible for over a third of all workplace accidents. Mop up any spills as they happen, cover cables, and ensure adequate lighting. Make sure workplace areas are kept orderly.
Be vigilant. Here are some examples: When lifting heavy objects, don’t bend your back, but lift with your legs and knees. Drink plenty of fluids to avoid dehydration. Take adequate breaks away from the computer screen.
Provide personal protection equipment (PPE) and training.
Research the particular safety vulnerabilities of your business. There are different safety concerns and risks to each company. Take note of common accidents and formulate strategies to keep them from happening again.
Injuries on Duty cases are best handled by professionals to reach compliance.
No matter how many control measures one can put in place in the work environment, errors, incidents and even injuries can always occur. Human error can never be ruled out. That is why companies must always be ready to deal with occupational injuries. Our Injuries on Duty services offers employers the assistance that these cases will be handled correctly.
No matter how hard you try or how much effort you make; neglect and ignorance is hardly possible to be rooted out. The possibility of employees simply being unlucky makes it even worse as companies or employees with the highest attention to safety can still be involved in accidents. You have a choice, but the higher your Health and safety Compliance the better your chances are to rule out Accidents and injuries.
MAKROSAFE / SAFETYWALLET / MY SAFETY SHOP are all in Partnership.
Accident and Incident Training
Accidents happen in the workplace and in order to ascertain the actual cause of the accident, how to avoid such an event in the future and know how to compensate workers (in some cases) investigations have to be carried out professionally. Thorough inspections of all systems and an in depth understanding of systems and processes within the business is essential. In order for accident and incident investigation processes to go ahead with successful results, they must be carried out by individuals who have been trained in the field.
Our accident and incident investigation training is a one day course that trains individuals to be able to carry out investigations into workplace safety, health and environmental incidents with relative ease. The course itself is aligned to unit standards and those who attend it will be assessed on the outcomes of a knowledge assignment. Successful completion of the course will also rely on compiling a portfolio of evidence to prove that the acquired knowledge can be effectively applied and used within the workplace.
Once the course is completed, the employee will be able to do the following:
Understand and explain the various legal and organisational requirements that regulate the reporting and investigation of health, safety and environmental incidents that occur within the workplace.
Process physical evidence collected during investigations.
Follow the correct procedures to investigate an incident.
Conduct post investigation activities.
Compile the various required reports to present the investigation professionally to the management members.
Those who attend our accident and incident investigation course can expect to be involved in facilitator presentations, readings and research, individual activities and group discussions. Attendees will also be required to participate in skill application exercises to prove that the learned skills can be used immediately. All of our students are strongly encouraged and advised to apply themselves from the very first moment of training to ensure that they achieve the best possible outcome. Understanding how to conduct the incident investigations that they will be faced with will certainly ensure that the task is easier to carry out and that the job will be one that is well done.
Comments (69)
My son starting studying at a technical college, and did theory and then worked for the practical portion of his studies. Whilst working on a construction site, he injured his knee. I took him to the IOD Centre, where they treated him over a period of 2 months. He injured himself in May 2022 and his IOD file was closed on 5th July 2022. his knee has flared up causing pain and discomfort in November 2022. When contacting the IOD Centre they have informed me that they are not able to see him under the original IOD as if the injury returns after a 3 month period from the closure date, it is deemed a new injury. Is this correct? I would appreciate some guidance, as these costs to see a doctor or specialist will be for my account, even although the original injury was as a result of the IOD.
2022-11-28 11:37:01Dear Nolan Thank you for your query via our comments. An IOD is open for 2 years before WCA closes it. The employee should receive medical assistance from the treating doctor for a period not exceeding 2 years under the same claim or IOD. The employee also has a right to apply for reopening of the claim after the claim is closed by WCA. In this case, it should continue from the initial IOD that was logged.
2022-11-29 09:00:59kindly assist I was injured by the employee of the company that came to my workplace to do renovations and it happened that on the 15/11/2018 one the companies employees fell on me from the roof above. I was rushed to hospital and was admitted I paid my medical expenses I am still suffering and I am paying my medical expenses.
2020-01-23 10:58:43Due to work related hearing loss, my husband will be transferred to another post to protect his hearing. May his employer reduce his monthly pay packet? The post he will be moved to is much less than what he is earning at the momement. Please advice.
2020-01-05 14:02:52I am a mental-health patient but my employer is saying my matter falls under COIDA. I was recently admitted at the mental-health institution by a psychiatrist. My mental-health condition was caused by the stressful work environment. I am disputing the COIDA issue and my standpoint is that I am a pure mental-health case. My situation has got nothing to do with occupational injuries and occupational disease. I was affected only because of the manner in which my employer treated me. I never contracted any disease and I never had any accident in the course of my employment. Please advise accordingly!
2023-02-01 14:56:26I have been told by a friend that with my being booked off for 13 weeks (over the 3 months) and that my employer will only pay the 75% for the 3 months (they have paid 2 months full salary so far), that there is a claim I can put in for the extra 25% (they are expecting me to pay back the first 2 months 25% along with the 25% to be deducted from this months salary, they willing to discuss a payment plan if I cant get a complensation), and they might turn round and not pay for the last week (nothing has been said regarding this yet), can I claim for that as well? I am due back on the 8th of September so they have waited till I'm nearly back to put this forward to me. Any advise will be greatly appreciated.
2020-08-24 20:11:32Wat Staan my tedoen ek het my bobeen gebreuk by die week hulle het penne ingest nog. In hospital Jan just my help asb
2022-04-16 07:07:15Hi There l stand to be corrected.. ls it proper for a doctor to discharge a Patient without a checkup..and no paper written the reasons why you got admitted .Again is it proper when u got injured (Broken) the Ankle by the foklift and the doctor prescribe the fever and pain tablets ..Again is it write for the doctor to discharge a Patient without noting down in black and white an appointment for the review .thats all just want to be stand to be corrected sorry to those who might get me wrong l just need an advice.
2020-01-07 01:45:03I sustained a back injury on duty around 12 years ago. All paper work was done, I was hospitalised, and eventually received compenstion. The injury that I sustained causes recurring problems, and at times I can not work. My question however, is am I still covered for medical attention due to this injury?
2020-08-28 19:51:46I was injured in 2003 in an car accident, injury was on duty, compensation fund paid my medical bills. Problem is I still experience pain and I am no longer employed by the company. Please assist, what must I do? Reply on my email.
2022-10-07 04:40:45I have been attack by an employee who was dismissed from my department. Employee plan to attack me with an 🪓 axe in the parking area of the company. During the fight I got injured. Medical staff and the safety officer agree incident can't been registered as an IOD because I didn't clock in for duty. Incident happened 15 minutes before my shift start. They prefer I must go to my private doctor for observation. My lower back,boud and neck got injured. How can I been responsible for medical bills and I'm still in shock to come over this. What if a life was taken will this be the answer they will give my wife and children's your father didn't clock in for duty.
2022-05-06 12:47:01I get injury on duty at 31january 2020,im a cassual for 3 years,my injury is middle finger and index cut off so i returned to work for light dutu but the employer dnt say anything to me so i need help to compensate me cause anytime gonna uour is expired
2020-09-03 16:19:05Since i got injury @ the mine 1993 until now i havent got any cent.
2021-02-19 10:34:17Hello! If an employee is injured whilst walking to the transport provided by the company, what does the law says? Is the employee covered by Injury On Duty policies. One of the employees got injured after afternoon shift, knocking off at 22:00 at night. She felt and got fractured on her elbow, she has been booked off for fourteen days. I am Isaiah MOLEMELA, shop steward at Faurecia Interior Systems Pretoria plant in Rosslyn.
2021-07-21 13:20:57On the 13 August 2020 i fell and hurt myself while at work.I was booked off by my GP till 14 September 2020.My GP referred me to an orthopedic surgeon that informed me that i need to undergo an operation. due to health and safety regulations i need to undergo a Covid test.Firsly i was laid down at my work place.Secondly i do not have the money for the test and thirdly my former company stop paying me. What should i do in this event? please advice.
2020-09-23 14:09:46Hi please help was involved injury on duty at I did get nothing till to day my first medical report I don't know what can do course I was in accident on 20 /03/2012 please help
2020-03-17 22:25:15I got injured at work on the 25 August 2017 the employer just fill some forms for my injury because I was run buy a car at hospital they amputed my toes 2 toes and they didn't give me a claim number for labour department. Please help. Philimon.
2020-09-23 14:10:32Informative read! Understanding the intricacies of injuries on duty is crucial for ensuring the well-being of workers. Thanks for providing comprehensive information on this important topic.
2023-10-19 12:54:21I got injured on 31 January 2020 and my complaint is objection against the commissioner's decision to for the compensation of R80 000 in November 2020 Since then I have been contacting compensation fund about this matter and they always send me from one person to another with no clear explanation or conclusion about this matter The R80 000 that they paid me I couldn't pay all my debts and maintain myself and my family. I still owe my lawyer and the physio therapy I believe that the R80 000 is not fair because when I got injured the employer never paid me for 3 months while I was on treatment at Steve bikho hospital and they never wanted to take me back for light duty work. At CCMA the employer told the arbitrator that he doesn't know me why must his company take responsibility for my injuries but he couldn't answer when He was asked about my payslip. Then the arbitrator realise that the employer is not telling the truth about my employment The employer also said that I neglected the pedal of the press machine when I got injured but how can I neglect something that I had only 3 days working on it. Because I got injured after 3 days working on that press machine without any training because the person who was operating the press machine was booked off because of an uncle injury at work. I have amputation of 3 fingers and fourth finger is permanently impaired, I can't work because of this injury. This injury affects my whole arm. I am married with 5 children how are they expecting me to survive with R80 000. I did everything by myself without any help from the employer. The company did not report the accident to compensation fund, i did after i was discharged from Hospital and the doctor gave me letter for light duty but the employer told me that they don't have any light duty me and they sent me back home up to now. We went through a lot with my family during the first lock down without any salary or support from the employer. I strongly think that the R80 000 is not fair based on what i've been through Please advise
2022-08-02 15:12:06I'm very sorry about your accident we can only imagine what you gone through, what makes me suspect something went wrong here is you not supposed to pay any medical practitioner but the compensation fund do before they pay lump sum to you so i think our govt is biased when comes to decision making in short is failing us, because the way they use to culculate your worth is never fair since they pay according to the amount you was earning while you were at work not according to how you got hurt that mean 80K for you and 350K on someone else for the same fractures, but the person who can deal with this is your lawyer as long you can prove the dept you have is the result of the accident they can up the money, wish you good luck
2022-10-05 10:41:14What is a hard hat? A hard hat is a helmet that is predominantly used in workplace environments like industrial and construction sites. They are designed to protect the user’s head from an injury that may arise due to falling objects, accidental impacts with other objects, debris, rain, and even electric shock. But the question is, do you know How Long Are Hard Hats Good For.
2022-08-03 12:46:11If an employee is employed by Company A and is asked to work for Company B for a day of two and he gets injured while working for Company B – it is still Company A what is responsible for is compensation of would it be Company B?
2022-09-26 11:19:10I lost my fingers at work,so my firm is not registered with the compensation fund,no claim no,ive 3years to tht firm but still im a contract ,Pls help me
2020-03-23 09:35:29This is a comprehensive 5 top lift hard hat reviews in 2022. In this analysis, the fundamental features of lift safety hard hats and buying guides combined everyone!
2022-08-06 05:51:36hi i was injured on duty and had a knee replacement my dr booked me on light duty for six weeks.the hr at my work informed me that there is no light duty and must go bacbk to the dr and tel him that he must either book me on full duty or book me of as long as i amat home i do not get paid what can i do
2021-03-01 10:00:04GOODDAY.I HAD AN INJURY ON DUTY WORKING AT AN OLD AGE HOME IN LADISMITH WESTERN CAPE.WITHOUT A REFISTRATION NUMBER COULD NOT BE HELP AT A HOSPITAL FOR INJURY ON DUTY.H.IV.T.(OLD AGE HOME)PAID FOR A DOCTOR TO SEE ME.THE RESULTS WERE A LOWER BACK INJURY.I FOUGHTHT TO GET X RAYS DONE OF MY BACK.WICH THEY DID.ALREADY A WEEK AFTER MY INJURY.IM STOP STRUGGLING BY HAVING TO ASK AROUND FOR PAIN TABLETS,AS FOR THE WORK DON'T SUPPLY WORKERS WITH MEDICINE IN ANY WORK RELATED INCEDENT WHETHER IT'S AN HEADACHE EXT.STILL HAVING BACK PAIN.WHATS GOING TO HAPPEN IF IT BECOMES A LONG TERM SITUATION.WITH BACK PAIN;AND STILL HAVE TO WORK UNDER THESE CONDITIONS OF NOT KNOWING WHAT IS HAPPENING WITH REGARDS TO MY INJURY ON DUTY.TJE DOCTER WANTED ME TO HAVE FISIO THERAPY,BUT WOULD COST THE OLD AGE HOME MONEY.AFRAID OF HAVING A BACK PROBLEM FOR LIFE.WHAT STANF ME TO DO IN THIS REGARD THANK YOU JACOBUS STEPHANUS LOUW
2020-03-26 12:11:11Good day I got injured 02/05/2023 at work when the crate fall on me with nails and my hand was cut and stuck on as the nail was in and I was not taken on the same day and on the 03/05/2023 I was taken to the IOD hospital to be treated and then I find out that my tendon was broken now i went last week to doctor but I was told to go to other hospital but I didn't receive a referral letter I need help as my company now is coming up with no solution as when i ask to go to hospital to find out they said doctor of company will look at me what can I do as I need advice as this is important to me as I can't move my fingers and hand is paining please can call me on this number 0766246667 or email me mbulelogaqa2@gmail.com as I need help ON WHAT TO DO AS COMPANY IS NOT HELPING ME
2023-05-20 13:26:51Good Day Mbulelo Thank you for your query via our website comments, sorry to hear about your IOD... One of our IOD specialists will be calling you during the course of today to assist and give you guidance and advise...
2023-05-22 07:59:17My son was injured on duty 2 weeks prior, he was hospitalized for a week, had surgery and due to have another operation on Friday as tendons are damaged in his hand, he was taken to a government hospital and to date no wc2 document done, who can I report this to as Dr foresee long term damage and I feel he needs to see a private healthcare.
2021-03-02 20:50:50I was injured at work, hit by forklift in 2018, my leg was broken, how can I claim compensation fund 081 212 0738
2021-03-04 11:05:26I was injured on duty 2013.Had a major operation .Was booked off work 2017 letter states i am on early retirement but i am off due to dissability after the injury.please advice
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2022-08-12 14:23:53Good day IOD February 2020, forms filled in. Had operation in September 2020, Atroscopic Ligament procedure at my wrist. My question are: can I claim for prescriptions and travel expenses?
2020-10-28 19:50:06I need assistance with IOD claim and WCA REOPENING
2022-08-16 23:27:32Good day. I am working for a security Company as a technician from may 2021. I was injured in Aug. 2021 and immediately reported my injury (IOD). I was then admitted at the N1 City Medi clinic for an observation. They did a normal scan X-ray to see how bad my injury was. The founding were that my legiments were sprain and my soft bones under my knee cap also. I was set on sick leave for a few days, but i decided to rather work and endure the pain because of our workload. After an MRI scan in Oct. it was set that i must go for an operation because of the fluids inside and the apses under my knee cap. I was admitted the 10 November, and the operation was done on the 11 November 2021 around six'o clock. I was then at home for four months, which of the two months i got full salary, the third month i got 75% of my salary out. The 1st month was end November 2021, ( full salary) The second month was end December 2021 ( full salary) Third month end January 2022 (75% salary) End of February 2022 NO SALARY. From end of January 2022 i was asking them (my technical dispatcher) about my 4th month which i was told the IOD consultant will sort it out. Now today 28 February 2022 i started to work again,but i did not received any salary nor any information regarding my salary. When i started to ask questions they ( Financial Director) refered me to The consultant who works with the IOD, which is a independent entity. Now i don't know what to do because the consultant is asking me now for details. I NEED HELP PLEASE, SOME LEGAL ADVICE WOULD REALLY HELP. THANK YOU
2022-02-28 21:51:17Hi Handry Hope you are well. Please note that according to the COIDA Act the company is liable to pay you 75% of your Salary for 3 months based on the nature of your injury. Your company paid you 100% for the first 2 months and then 75% in the 3rd month. If the company decided to not pay you after the 3rd month, documentation needed to be completed by the HR manager with supporting IOD documents are sent to WCA in order for them to pay out your Salary. Alternatively, if the company compensates your salary, they will need to complete the Resumption report once a final medical report is provided and then claim salaries paid out directly from WCA. Trusting that you will get well soon.
2022-04-13 10:24:34I want to know if a person get an injury on work and they went through all the paperwork and stuff, and a person cannot do his work as before is there a way that the person can be board on the injury on duty, and what must they do so that this can happen. The persons life and wealth are very bad. It was 2 years already on feb 2019 and the person still need to have an operation. They try to reopen the file but the people is very slow and it looks like if nobody want to help with it. What else can I do. Please if you maybe can help us.
2019-11-08 09:51:29Hi please help I am in the last week of my notice period and had an injury at work that will get me plaster of Paris on my foot for 6 weeks, hence I can not start a new job. my new job was to freelance install inverters and solar panels on roofs and i am unable to do it now help me to decide if I have a case against my employer warm regards a
2023-02-22 17:42:58Good Day Andre Thank you for your query via our comments... Unfortunately you do not have a case against your current employer for loss of income if you have resigned... Your accident was unfortunate and you need to ensure that all paperwork, medical reports etc are submitted timeously to WCA to ensure quick response for pay out... Your current employer is only responsible for what happens when you were employed by him and on duty...
2023-02-23 09:04:10Hi, I need to know if an employer is responsible for transport costs for all follow up Dr's appointments of the employee.
2024-02-29 12:48:39According to WCA, the Employee/Employer is responsible for taking charge of the transport costs. WCA does not cover the cost except if the employee has been transported by an Ambulance to the hospital.
2024-03-01 11:00:16Hi, I would like to find out what is suppose to happen when you have an incident (for example: you fall from a 2.5 meter platform just before end of work day.) When you report it to your superiors the next morning, as you work off site, they inform you that your report is to late. Is this standard procedure? He did not go to the doctor as he is still a young person and is just stiff and bruised, but what if this is not recorded and in a few months/years time the worker develops serious neck or back problems. How do one deal with this incident?
2020-11-18 12:35:52I was injured on duty and have been trying to claim for years it's been registered by company had 38 operations and procedures including back ops hip op ECT I was boarded from work as permanently disabled and Everytime I get hold of wca they keep telling me I'll get paid on wed than I call again than they tell me wed they never told me which year I suppose I have hardly any income can anyone assist been to lawyers after lawyer they promise the world only to get money out of you and do nothing pls can someone assist in this regard
2023-01-05 00:20:30Hi, A friend of mine got hurt at her company a couple of years ago and now she is experiencing blood clotting. Can she still claim and what are the procedures?
2020-11-24 14:57:07Please help me with information regarding my IOD. I was injured on duty on the 2 March 2020 at my coxlic area. I was taken to hospital and an xray was done. The hospital trauma treatment and x-ray was billed to my medical aid. My company is not registered with workman's compensation. On my follow up visit to the hospital I informed the doctor that i am still in pain and she ordered physiotherapy and review thereafter. No physiotherapists want to deal with Workman's compensation as they say they do not get paid. My company paid for two sessions at my physiotherapist who says i need about four more as well as a consult with a bio kinetics expert. The issue now is that my company is closing down permanently with my IOD unresolved. What can i do in a circumstance like this. Please advise.
2020-05-31 22:47:29Hello I had injury on duty and I claim at labour so I submit my last report two weeks before my company is closed did compensation going to pay or what is going to happen
2022-05-25 18:33:49Hi Piet is your service free? I just have a question. Thank you
2021-06-19 14:38:26I got injured on night duty the company fill the injury form 5 month after the hospital refuse to take it so they want me to pay the bills.i need help
2020-03-11 22:17:58JC IMPELLERS CC FOUNDRY. PLEASE THERE IS NO RULES TO SAFETY. GOVERNMENT PAID OFF AT THE GATE TO PULL A BLIND EYE
2020-06-07 15:29:261.An employee who git injured at work, is he entitled for reimbursement of lost allowances that were base on his shift if the incident did not occurred 2. A temporally disablement due to an injury on duty and medical condition. can they be treated the same in terms of return to work program
2023-09-15 12:11:57Dear Sydney Thank you for your query via our comments... 1. You would have to discuss this matter with your employer/supervisor and follow company policies... 2. Again, your employer will have specific "return to work program" IOD policies that must be followed and adhered to... Should you find that this is not the case, you can apply at DeL for a dispute...
2023-09-18 09:16:02I would like to know what to do if my employer doesnt want to report the injury to tge compemsation fund what to do as an employee.
2021-04-07 19:00:52GOODDAY SIR/MADAM IS THERE ANY ONE WHO CAN HELP ME WITH THIS ACCIDENT I STILL STRUGGLE TO MY MONEY BECAUSE I LOST MY FINGER AT WORK AND DID NOT RECEVIED ANY MONEY AND DID FULL IN MY PAPERS.PLEASE ITS URGENT WHAT MUCH I DO TO THID CASE.CONTACT NUMBER:078 826 11560
2020-02-24 12:52:48I have been going through extreme stress from my immediate report line manager and have email communication to prove this, On the 30.03.2023 I was called into a meeting with my manager and the Senior HR manager, there was no prior warning given to me of the meeting and I was not offered an opportunity to have a representative of my own in the meeting, although the Senior HR Manager informed me that it was an informal meeting it did not feel like it, I felt harassed, bullied and pushed to react incorrectly (Angrily) and was asked flat out by the HR Manager if I was capable of ding the job required of me at the standard required of me, I told here that it was my manager that need to respond to her and the HR Manager very arrogantly informed me that she could not understand how I was incapable of answering such a simple question. She also wanted to know if they needed to take away the quality responsibilities from me. I really felt that they were trying to get me to tell them that I was unable to work with my immediate manager and would be willing to accept any other position offered to me, I told them that if this was the response that they wanted from me then I was not going to do that I I know that I am very competent in my job, I have been in the role since 2019, prior to me joining the division, the health and Safety was truly in a mess, I conducted a Department of Labour Audit two weeks after joining, and went to the site as soon as I was informed of the Audit to ensure that all safety requirements, and regulations were put in place, despite the short notice and time given to have the audit I was very successful and the Line manager at the time even acknowledged my success and recommended that I be given a 10X award, which I never got. I further told them that what I will promise is that I will do / work 100% with my Line Manager to ensure that I would do what required as per her system and processes. The meeting ended after my answer and I thanked them for their time and asked if the meeting was finished so that I could excuse my self at which they agreed. I have been told that I am not to send out any work relating to HSE without her approval and even when I do send out any thing to her, she askes her cousin who works under her to do it. On a prior visit on the 10.02.2023, my immediate manager and I was in the board room going over my 10 X Journey (KPI) and she informed me that she is taking away the site audit role from me as it is a management role, even though my Job description lists it as my role she also informed me that she will not be including me on any Quality work as she did not have the time to train me due to the preparation that she had to get ready for accreditation of one of our labs. I am even left out of HSE communication and will only assist/ get involved if another manager needs something urgently that will result in delays if not received immediately. I have been approached by the HR Administrator at or site asking if I had deleted folders from the shared drive and was also told by my manager that the folders were missing from the drive and I immediately asked her to get IT to investigate as there is limited access to the drive and he would be able to trace the history of who worked on the drive or if folders were indeed deleted, this was not done. This a just a very long summary of what I have been through and although I have no concrete evidence I believe that I am being treated in this manner/pushed to the extreme so that I will resign or accept another job. I have been hospitalized from the 06.03.2023 to the 10.03.2023 and need to be hospitalized again today, I have pleaded with my immediate Manager and the HR Manager to please consider granting me borrowed leave as I cannot afford unpaid leave but received basically the same response from both of them, Please see below "Please be advised that our leave policy does not allow any employee to borrow leave and especially sick leave. Our sick leave is as per BCEA which is 30 days allocated for a 3 year period. No employee has ever had leave borrowed to them under any circumstances and we are not able to do this. Any absence will be unpaid". My doctor has already put me on stress medication when I was last in hospital and I am going to see a psychiatrist. I need to know that if the findings from the psychiatrist, confirms that the depression/ or stress is brought on by this and is resulting in my illness, can this be regarded as an COIDA claim. Please help.
2023-04-24 11:18:47Dear Sarah Thank you for taking the time to read our blog as well as your comment... I have sent you an email...
2023-04-28 09:03:29I would like to know. If the treating doctor is not taking care of his patient for 6 months, subscribing pain killers after an MRI and Scan confirmed torn Ligaments etc., am I aloud to get an second opinion from another dr or will this be for my own account at the end of the day. This Dr is refusing to give me a referral letter or to let my file go to the new dr. What do I do? Regards
2020-12-08 12:39:36Goodday Sir/Madam My Doctor diagnosis me with PTSD chronic and Major depression,so is injury on duty. And my doctor said I supposed to get lifelong treatment. So Question is coida must compasete me or not.
2022-08-29 22:23:13Since i work for Charl electronic for long time ago 6 yes but she didn't paid injury on juty Plas Uif My claim number (2324663/4 Since 19/07/2018 Help please. My contact number 0822662221 I'd 8007175636080
2020-12-10 19:20:24Good day.I had a IOD at work and done and received all that was needed. I had n neck operation on the 06-12-2022. And was booked off for 6 weeks. My problems is that our company close every year for annual leave from the 15-12-2022 till around the 07 off the new year. When i return to work and asked when can I take my annual leave i was told they used my annual leave and i have no leave while i was on IOD sick leave. So i had a conversation with my employer and they gave me 10 days leave where I got 20 days leave so they said that they work according to the labour law. Im working for almost 13 years for the company as a diesel mechanic. As far as i know they can't take my annual leave as i was booked off for 6 weeks after my neck operation. I hade 11 days booked off before my opinion on different days due to pain in my neck. Thanks Deon
2023-03-02 10:54:10Good day.I had a IOD at work and done and received all that was needed. I had n neck operation on the 06-12-2022. And was booked off for 6 weeks. My problems is that our company close every year for annual leave from the 15-12-2022 till around the 07 off the new year. When i return to work and asked when can I take my annual leave i was told they used my annual leave and i have no leave while i was on IOD sick leave. So i had a conversation with my employer and they gave me 10 days leave where I got 20 days leave so they said that they work according to the labour law. Im working for almost 13 years for the company as a diesel mechanic. As far as i know they can't take my annual leave as i was booked off for 6 weeks after my neck operation. I hade 11 days booked off before my opinion on different days due to pain in my neck. Thanks Deon
2023-03-02 10:54:21Good day I got injured 24 September 2020 and I had fractured heels on both legs. I fell on a forklift when I was lifted up to try and pull the curtain of a trailer which was stuck. Was hospitalized and was on wheel chair for 3 months. Thereafter I went back to work. I am truck driver. The trailer was giving me problems and I reported several times but with no action. Two hours before this incident happened I was with the supervisor reporting the problem and was told to hold on until the other trailer which was sent for fixing comes back. I am still having problems of pain on my ankles and I had to undergo surgery of fusion and am still off duty. The company submitted forms to compensation fund and have a claim number which I am using for treatment. I would like to ask if I am entitled to get compensation for disability or not. Of course the company might try to run away from the responsibility and call it negligence.
2022-04-06 11:37:19Hi Collen Thank you for your comment. Due to the nature of you injury and you still seeking medical treatment your IOD will remain open at WCA for 2 years. Upon receipt of a Final Medical Report, the Medical Board at WCA will review your case and decide if you qualify for permanent disability based on the nature of IOD. Unfortunately, if the company wanted to run away from their responsibilities they would of not reported the Incident to WCA. They did the right thing on reporting your incident and following the correct procedures. You purely have to wait for WCA to finalize your claim and provide you with the outcome based on the medical reports provided. Trusting that you will get well soon.
2022-04-13 10:30:29An IOD was closed and resumption report submitted, the employee is still going for physiotherapy and stay away from work for hours at a time which can not be classified as sick leave. Must he reopen the IOD case ?
2023-06-14 14:36:03Dear Adriaan Thank you for your query via our comments... Yes, it would be advisable to re-open the IOD case, especially if medical costs are now also implicated. If you need assistance with this, kindly follow this link: https://www.mysafetyshop.co.za/Products/The-Injury-on-Duty-and-Coid-Support-Package
2023-06-15 08:32:00I am still waiting since 2018 its a head injury. now I have headache
2022-04-06 14:23:26Hi Melusi Thank you for your comment. Kindly note that your IOD once reported stays open for 2 years based on the nature of the injury. If a Final Medical Report is submitted by a medical practitioner stating no permanent disability, WCA will close the claim immediately. WCA will not reopen a claim for pain and suffering, a claim is only reopened for an operation that is approved by their medical board. You need to go back to your doctor that treated the IOD and discuss with him the issue you are experiencing and he will advise going forward. Please note that the liability of medical expenses is at your own cost, not your Employer or WCA. Trusting that you will get well soon.
2022-04-13 10:27:13What is the responsibilities of an employer if an employee is injured at the workplace and can no longer perform the duties he/she is employed for in terms of alternative placement.
2021-11-08 09:31:21Hi Basil. Got injured on 19 June 2023. I was deemed unfit for work for 6 to 8 weeks but I continued working because I hadn't received my IOD claim number. I finally received my claim number on 28 July 2023. I asked my employer for time off but he said that I had forfeited it because my 8 weeks is over. My question is, does a delayed claim number mean you can't take time off work anymore?
2023-08-14 21:14:33Dear Boitumelo Thank you for your query via our comments... If you were booked off work by a medical doctor for 4 to 6 weeks, then this IOD is regarded as a Sec 24 ( a serious injury, loss of limb, unconscious or booked of work for 14 consecutive days or more) and should also have been reported to DeL, plus you would have been unfit to work, however you continued to work... I unfortunately cannot answer your question as the IOD is was not serious if you continued to work, you would have to consult with your employer and DeL and if there is no resolution then I suggest you you lodge a dispute with WCA DeL...
2023-08-21 09:17:29I was gun shot by robbers trying to robb the company car during working hours and I have a big operation and I was never compensated, I got nothing from the company and nothing from the department of labour. I am now disabled for life and I am not working for life as the doctor had adviced and I only live on medication daily but now I am going through hard times because I can't afford to pay for my medication. Please help me and advice me to get compensated
2020-07-07 01:59:06kindly please advise me, if the supervisor ignores your injury and failing to assist you in filling the necessary document over a year. Regards Japhta
2019-11-18 13:17:08I was working for Ekurhuleni metropolitan municipality in 2013 got injured on duty,in 2015 I was medical boarded & declared permanent disable.I opened a claim with compensation fund.Its 8yrs now being in n out labour office.Fraud has been committed by labour official Nd I have prove of that.Can u pls assist with legal route that I can take.Thanks.
2022-06-18 16:28:28I felt injury on duty on 02 April 2020 and i dont know my employer submitted my documents to compensation i gave them my documents i have 101 days now idont know what is going on
2020-07-13 13:46:54i was in a accident with comapany bukkie was not taken to the doctor and there wasnt a proper investigation made i was than suspended an fired becz of gross negligence plz advise on what i can do
2020-07-19 17:38:34I had an accident at work and was not paid and don't know what happened
2020-02-05 14:14:09I am renting out a house the guy renting the house got injured at work now his not payng rent couse he claims his employer is holding his pay couse he have been foun guilty
2023-05-04 19:23:16This article really opened my eyes to how serious and complicated injuries at work can be, especially when it comes to getting compensated. It's kind of scary to think about all the details and rules you need to know, like filling out the Injury on Duty form correctly and making sure you're following all the health and safety laws. But it's also really helpful to know that there are specific things employers and employees can do to avoid accidents and what steps to take if an injury happens. I feel a lot more informed now about what to do in case of workplace injuries, and it's good to know there's help out there to deal with these tough situations. Great job on explaining everything so clearly.
2024-02-02 17:08:44Good Day. Thank you for your kind feedback. We aim to ensure that your loved ones return home safely. Thank you for taking the time to provide your inspiring feedback.
2024-02-05 09:13:03Awesome read and great work.
2022-04-13 11:24:33My father in law got injured so bad during the year 1996 they have to put a metal implant on the skull which affected the other side of his face and there is a doctors report and the case was recorded at compensation but he did not followed up and he was not paid till to day
2021-05-03 13:35:09I'm working at saps on 22 August 2021 im injury on durt and im memory lost how can i claim because my check up is coasting me alot im at limpopo
2021-11-27 13:44:48Employee was injured and was treated at the hospital and medical aid paid everything. the liability letter was received from labour for the payment of medical expense . Can the employee be paid also?
2021-05-09 03:23:41If you fallen and strained the ankle I cannot walk is that incident valid for compensation fund?
2020-07-29 22:45:30useful information
2021-12-09 00:59:25